East Coast Service Technician

Posted Date 2 weeks ago(11/18/2021 3:15 PM)
Requisition ID
Company : Name
082 LCI Plant Service
Location : Address
1701 Century Dr
Job Location



Who We Are

We are the leading supplier of components to the recreational vehicle and residential housing industries, as well as adjacent industries including bus, cargo and equestrian trailer, marine, and heavy truck. With over 65 facilities located throughout the United States, Canada, Ireland, Italy, and the United Kingdom, our more than 9,000 team members work together to bring innovative product solutions to market every day.


Why We are Different:

At Lippert Components, Everyone Matters. We are striving to make lives better through meaningful relationships with our co-workers, our customers, and our communities. LCI team members feel a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our many team members. We measure success by how we touch the lives of people inside and outside our walls.


What You will Get:

  1. A company culture where everyone matters
  2. Healthcare + Dental + Vision + 401k with Employer match
  3. Career development and mentoring
  4. Tuition Reimbursement
  5. Annual flu immunization
  6. Holiday, personal and vacation days
  7. Local and national discounts
  8. Wellness offerings

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
  2. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
  3. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  4. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  5. Documents service and installation actions by completing forms, reports, logs, and records.
  6. Maintains customer confidence by keeping service information confidential.
  7. Updates job knowledge by participating in educational opportunities; reading professional publications.
  8. Accomplishes operations and organization mission by completing related results as needed.


  1. Customer/Client Focus.
  2. Electronics Troubleshooting
  3. Analyzing Information
  4. Judgment
  5. Equipment Maintenance
  6. Reporting Skills
  7. Confidentiality
  8. Quality Focus
  9. Results Driven
  10. Supply Management
  11. Time Management.
  12. Organizational Skills

Supervisory Responsibility
This position has no supervisory responsibilities

Work Environment

The service technician position performs their work offsite at our customer’s facilities so the work environments will vary as will any exposures to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment and job sites may be loud. 

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to Walks, sits, stands, bends, lifts, and moves continually during working hours. Is subject to lifting over 50 pounds.  This position can involve sitting for various periods of time, and also requires standing, walking, bending, kneeling, stooping and crouching throughout the day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Position Type/Expected Hours of Work

This is a full-time position, and the expected work hours are 40 hours per week, Monday through Friday; weekend work is also necessary at times.


This position will require the individual to travel 100% of the time within Indiana and Michigan.

Required Education and Experience

  1. High school diploma and/or related associates degree.
  2. One to three years related experience and/or training.
  3. Ability to read and interpret documents.
  4. Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Preferred Education and Experience

  1. Manufacturing/industry experience.

Additional Eligibility Qualifications
None for this position.

Work Authorization/Security Clearance

Must be able to pass EVerify.

AAP/EEO Statement
LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Group : AAP/EEO Statement

LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category.


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