• Technical Trainer

    Posted Date 3 months ago(12/6/2018 4:50 PM)
    Requisition ID
    2018-1513
    # of Openings
    2
    Category
    Travel
    Company : Name
    LCI Plant 39 - Customer Svc.
    Location : Address
    408 S Byrkit Ave
    Job Location
    US-IN-Mishawaka
  • Overview

    Classification
    Exempt

    Salary Grade/Level/Family/Range
    Salary

    Reports to
    Technical Publications Manager

     

     

    JOB DESCRIPTION


    Summary/Objective

    Technical trainers must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, we expect you to be an excellent communicator, able to explain complex subjects in a clear and interesting way.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Building training programs and training aids for existing and new products
    • Developing relationships through training with dealerships
    • Provide end user training for client
    • Continuously enhance technical instructional delivery and presentation skills
    • Prepare for and maintain the highest-level of technical proficiency in all Skill Areas
    • Provide feedback to team
    • Able to work successfully in a team environment

     

     

    Competencies

    • Communication Proficiency
    • Organizational Skills
    • Time Management
    • Process Improvement
    • Strategic Planning

     

    Supervisory Responsibility
    This position has no supervisory responsibility.

     

     

     

    Position Type/Expected Hours of Work

    This is a full-time salary position and the expected work hours are 40 hours per week, Monday through Friday; weekend and overnight work may be necessary.

     

    Travel

    Travel would be extensive, requires a minimum of 26 weeks of travel a year

     

    Required Education and Experience

    • Strong technical aptitude, preferably in LCI parts and RV applications
    • Ability to utilize all available resources including co-workers
    • Able to interpret descriptions of Coach parts/ equipment and translate those into clear instructions for the audience
    • Ability to maintain a professional demeanor and positive attitude at all times
    • Demonstrate experience in sequential processing -utilizing multiple software programs
    • Ability to assess and evaluate the work of technicians
    • Knowledge of company policies and procedures
    • Ability to reflect LCI core values in both customer interaction and the interaction of co-workers

     

    Preferred Education and Experience

    • Basic knowledge of Microsoft Office
    • Ability to communicate positively in a stressful environment
    • Manufacturing/industry experience

     

    Work Authorization/Security Clearance

    Must be able to pass EVerify.

     

    AAP/EEO Statement
    LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category.

     

    Other Duties
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

     

    Core Values

    • Passionate about winning
    • Team Play With Trust
    • Honesty, Integrity, Candor
    • Caring about people
    • Positive Attitude

     

    Signatures
    This job description has been approved by all levels of management:

    Manager____________________________________________________

    HR_________________________________________________________

    Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

    Employee__________________________________ Date_____________

    Pay Group : AAP/EEO Statement

    LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category.

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